Types of bonus offered
18+ BeGambleAware • Terms and conditions apply
- + Exciting new casino that promises potentially great things
- + Mobile friendly
- +SSL encrypted
- - Limited Game providers
- - Live chat not awailable 24/7
- - Limited payment options
Cosmic Spins are one of the most exciting new casinos for 2019. As part of the highly regarded Betable Group, they are fully licensed and regulated by the UK Gambling Commission. Betable group has one of the most blemish-free records of any casino group out there, and have been signatories of these rules for almost a decade without incident.
Offering a fresh and ‘cosmic’ style, and a thoughtful layout that players are sure to appreciate, signing up takes no time at all. It is worth being aware that those who are not already members of the Betable group (and some who are) may need to provide some proof of identity documentation. Nothing new there, so let’s take a look at what Cosmic Spins have to offer.
Customer Support
Support
This is what we like to see! Fully UK based customer support and even an address provided for those who still enjoy good old fashioned snail mail! Most contact will be done via their live chat (08:00-22:00 GMT) or email. I average you will be ‘served’ within a few seconds for live chat and about twenty for a reply to your email.
While they do not list a contact phone number, we are assured that they readily offer a call-back service too.
Payment methods
‘Sleek’ would be the best description although some users may prefer ‘slim’. Cosmic Spins casino currently accepts only a few deposit methods, with the usual bank/credit card options supplemented by PayPal and WorldPay.
For most punters that ought to be enough, but the lack of alternative online services such as Neteller is a little odd. All transactions utilize SSL encryption and in our experience were processed immediately and without any fees.
Providers
Once again Cosmic Spins are placing all their apples in one basket. They only use NetEnt and Play’N’Go to power their assorted games. While this makes for a refreshingly smooth playing experience – it’s surprisingly pleasant to not constantly hop between layout styles and systems – it is a little limited compared to some other new names on the scene.
On the plus side, they have entrusted two of the best in the business with powering their site so it could certainly be a much bigger problem!
Games
We’d estimate at around 300 in total ranging from slots (Temple of Nudges, Golden Grimoire etc) through to video poker and classic casino table games. They do offer a limited selection of live casino offerings but Cosmic Spins is really all about trusting your luck in the wheels!
Overall, it may as well be a selection of the best classics and latest offerings from the two software developer’s portfolio. Not bad at all and sure to rapidly grow and expand as the casino develops.
Bonuses
Overview
It is always good to see the early days of a fresh new casino. Not only do they tend to be very keen to attract new customers, but even better they go out of their way to meet demands and expectations.
While there is no doubt plenty more to come, they have made a very positive start straight from the world Go and we will be following them very closely indeed. So if you fancy trying out something new – and taking advantage of their player-friendly bonuses and payout structure – then this is one for the list.
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