Types of bonus offered
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- + Great looking casino with focus on mobile play
- + Handy assortment of very fast payment and withdrawal methods.
- + Excellent selection of games from some of the biggest
- - Gamification might not be for everyone
- - Optimized for mobiles/tablets - not so great for desktops
- - Bonus structure might appear a bit complicated
Accepted countries
Our review of Duelz
Perhaps the first thing you’ll notice when checking out Duelz Casino is that it is quite unlike any other casino out there! Launched by SuprPlay Limited Casinos in 2018, it seeks to add what it terms ‘gamification’ to your casino experience. This involves luscious cartoon-style graphics, competing for treasure chests with other players, and all while enjoying some premium quality slots at the same time.
It is quite breathtaking and well worth a look if you fancy something rather different from the norm. Regulated by the UK Gambling Commission, Malta Gaming Authority and Swedish Gambling Authority, this is a secure place to play and optimized specifically for mobile play. Sign up is really fast and depending on your banking preferences you may not even need to register before starting to play.
Customer Support
Support
Leaving aside the cartoonish fun for a moment, let’s start with their customer service. We found this perfectly acceptable and speedy to respond on both their 24/7 Live Chat and email services. Note that they do not offer a listed phone number but we are assured that they do offer international callbacks if required. Polite, to the point and personally tailored to our specific queries. Nothing not to like about that.
Payment methods
Payment Methods
Withdrawal Methods
Their minimum deposit is €/$/£20 – a little on the high side compared to most other online casinos but hardly enough to make a fuss over. They offer a broad selection of payment and withdrawal methods with a focus especially towards online wallets such as Zimpler, Skrill and Trustly. All payments and withdrawals utilize SSL encryption.
One thing well worth noting here is that payout times can be considerably faster when using those online third parties. Our Skrill was credited within an hour – something very rarely found anywhere in ‘casino land’!
Providers
Game providers
A very good mix of companies are represented at Duelz casino and it is interesting to see how many of them have gotten on board with this unique project/casino style. NetEnt enjoy the largest presence but fans of Microgaming, Evolution, BetSoft and a host of others will not be feeling left short. As this casino is especially geared towards mobile play, they have clearly used those companies who are renowned for their expertise in this field – and it shows. Games load fast and perform very smoothly indeed.
Games
Masses of both classics and new releases. Many of these are tethered to progressive jackpots incorporated into their ‘treasure chest’ scoring system. You accrue ‘spells’ depending on your playing success that can be used to edge your ‘character’ closer to those treasure chests. Did we mention that this was a rather different kind of online casino?! Taken outside of the core game that is the actual Duelz format, any slots fan will be very well catered for here. Note that at time of writing there is no Live Play in the traditional format.
Bonuses
A staggered bonus system that rewards in matched bets and free spins spread over your first four deposits. This mounts up to a maximum of €1,000 in total including 200 spins ( 20 of them you get on registration) distributed in ten batches of 20 over ten days.
- 1 st deposit – 100% to 100 € + 180 spins
- 2nd deposit – 100% to 300 €
- 3rd deposit – 50% to 300 €
- 4th deposit – 50% to 300 €
It is an interesting format and one that is similar to a number of other SuprPlay casinos. Overall, it presents pretty decent value compared to others just remember that here it is treasure chests that count (new members receive one at the moment they sign up).
We have heard from established players that this casino is quite open with incidental promotions and bonuses, so factor that in when deciding whether or not Duelz casino is for you.
Overview
There is no doubt that Duelz casino is a rather unique offering! There is a pretty good chance that this is indicative of how we can expect the next generation of casinos to be heading. Making the whole user playing experience a game in itself is going to add a more social dimension, and that is something which Duelz encourages players to get started with (and a reason why it is mobile optimized).
At heart, this is a great looking and very enjoyable casino which is going to tick all the boxes for players interested in checking out something fresh. Well worth a look especially for mobile players.
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