Types of bonus offered
18+ BeGambleAware • Terms and conditions apply
Get Lucky is a very sleek and stylish casino that is especially popular with players from the UK and Sweden. Operated by Co-Gaming Ltd and regulated by the UK Gambling Commission and Malta Gaming Authority, this casino (established 2014) is a tried and trusted performer.
It is one of the few casinos that offer a genuinely uncapped withdrawal limit – so a place where high rollers can happily mingle with more casual players hoping to get lucky truly! Membership is straightforward and pretty quick (ours took six hours to verify when submitted on a Tuesday morning), and expect to provide the necessary proof of ID.
Customer Support
Support
Generally speaking, pretty on-point. With their service team available from 11 am – 10 pm CET. While they do list a contact number, be aware that it is based in Malta! Online support is available via live chat (swift) and email for more detailed queries.
We’d recommend the online options wherever possible to avoid any potentially high call costs. Responses to our questions were impressive but be aware that they can only do so in English. While that is not likely an issue for most of their clients, Get Lucky has very few restrictions on which countries they accept players from, so it may be worth bearing in mind for a few of you.
Payment methods
Transactions can be processed via the usual methods and a few online wallets and processing services such as Neteller, Skrill, and Paysafe Card. All transfers (deposits and withdrawals) are conducted via SSL encryption. Deposits are credited instantly, and withdrawals may take 24-72 hours, depending on the format and business day.
Providers
Playtech, Microgaming, NetEnt, and Evolution Gaming, provide the majority of the games with support from Betsoft, Play’n GO, and Thunderkick. While that is not a breathtaking number of contributing studios, it is pretty much flawless when it comes down to quality. These companies work well together and share similar styles, so there’s no hassle of needing to adapt your play to new layouts/designs very often.
Games
Get Lucky Casino is fantastic for slots fans! When writing this review, they hosted just shy of 1000 video slots ranging from all-time classics such as Starburst through to the latest big-budget movie/TV tie-ins. New games are added almost every day, and given that they are sourced from some of the best names in the business, players will never be short of new challenges. If we had to nitpick, it’d be that we’d like to see more video poker and casino table games (most of the latter are played using Live-Play, which may not be everyone’s preference).
Bonuses
Overview
Get Lucky casino is an impressive casino that will be an especially great option for those who love their slots. When it comes to player experience, the combination of some of the best production studios in the industry makes for a supremely smooth experience (which works great on mobiles too).
While the initial welcome bonus is hardly going to make any headlines, their rewards system – which matters far more over the longer term – is excellent and represents excellent value for loyal members. It is good to see this casino finally getting the recognition that it deserves, and we will be keeping a close eye on future developments.
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