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- + Excellent casino design which perfectly supports an outstanding variety of slots games
- + Comprehensive payment/withdrawal methods that are faster than most
- - No direct telephone number for customer services
Kassu casino is one of the latest releases from the Genesis group and has already made something of a name for itself throughout the online casino industry. Presenting a smart and stylish layout alongside some innovative new features, Kassu Casino is certainly one of the most interesting casinos to watch in 2019. Regulated by both the UK Gambling Commission and the Malta Gaming Authority players can expect the very best when it comes to security and transparency.
New members should expect to provide some ID in compliance with GDPR and anti-money laundering legislation – but these are usually approved within a matter of hours. Players looking for some decent bonuses and/or a new long-term casino for regular play should certainly take the time to check out Kassu Casino – there’s plenty to like here.
As with most brand new casinos, the customer service is ostensibly ‘online-only’ via email and live chat (24 hours with various languages supported). The reality is that they will call you if your issues cannot be fixed up easily. While we always like to see casinos offering a telephone contact number – and you’d think a group the size of Genesis would be capable of providing that – it’s absence isn’t a huge problem.
Response times for both email and live chat were pretty impressive and handled in a professional manner. We didn’t get the impression that this was a ‘cut and paste’ level of customer service – it’s much more personal and impressive than that. Overall pretty good but not entirely perfect.
Not quite the same level of variety that you’ll find on many other brand new casinos – but truth be told 99% of players will find the options available here perfectly adequate! Debit/credit cards alongside a good number of online wallets are all offered for deposits (processed instantly) and most of these can also be used for withdrawals.
Kassu Casino offers better payout speeds that most – and it is not unknown for some payments to be processed within 24 hours (especially online wallets). All transactions are secured by SSL encryption as you’d expect from any highly regulated casino.
Plenty of familiar big-name studios contribute towards the Kassu Casino gaming portfolio. You’ll find plenty of classics and cutting edge new games from the likes of Microgaming, NetEnt, Play’n GO, Red Tiger and more.
All of these studios are well known for optimizing their content for mobile play – and you’ll notice that this casino works superbly on smaller screens. Overall this is a nice combination of reputable and reliable game studios who are basically guaranteed to provide that quality content.
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Kassu casino is a smart new addition to the scene that certainly looks to be heading in the right direction.
Throw in the fact that the game selection is excellent, deposits/withdrawals are fast and super-secure, and that this casino is set to grow considerably over the coming months and years and you’re looking at a real winner. Overall – a quality casino with very little to complain about.Visit Casino
18+ BeGambleAware • Terms and Conditions apply